SACE (CDP Group) obtains ISO 9001: 2015 quality certification from the international certification body DNV GL for the recovery and loan-restructuring activities managed by SACE SRV, which is confirmed as one of the main Italian operators specialized in the foreign credit recovery services.
The recognition is the result of a complex verification process conducted by one of the world's leading independent certification organizations, which, among the major merits of SACE SRV, has found the speed, efficiency and autonomy in managing activities.
Valerio Ranciaro, General Manager of SACE SRV, commented, "We are proud to have obtained such recognition that proves the conformity of our processes to the best international standards for the sector. This need arose from the desire to accredit us among the main operators able to offer services for the recovery and management of trade receivables, thus expanding the scope of action of the SACE SIMEST center. An activity that in the last two years has allowed us to recover over 150 million of non-performing loans in favor of 600 Italian companies, mainly SMEs ".
Nicola Privato, Regional Manager, Region Southern Europe & Africa of DNV GL - Business Assurance, added, "Our audits have found full compliance with the SACE SRV management system. For all sectors, but even more for financial ones, working to do all that is possible to ensure the highest quality of processes is essential. The certification represents an additional guarantee, not only for its work, but for its customers".
ISO 9001 is the best-known and most used standard for quality management systems in the world. It not only determines the parameters for the verification of the quality of the processes, but also imposes that the companies put into effect a continuous improvement and the enhancement of the same, to guarantee a more and more great satisfaction of the customer. The standard is distinguished in the regulatory scenario to impose what technicians call "risk-based thinking", i.e. a systematic approach - proactive and preventive - to risk management, which can also help to identify possible opportunities.